Our private terminal at Wilson Airport guarantees swift and smooth baggage check-in. As all our aircraft have smaller luggage holds compared to the larger international airlines, we kindly request that our clients adhere to the following rules and regulations regarding our baggage dimensions and weight:

View Baggage Policy

Travel Requirements and Documentation 

 1. Visas 

Visa requirements for Kenya 

Starting January 5, 2024, ALL travellers coming to Kenya are required to apply and pay for an Electronic Travel Authorization (eTA). 

eTA applications for Kenya should be submitted at least 3 days prior to travel to ensure adequate time for authorisation. Travellers can submit their applications up to 3 months before travel. It is highly recommended that travellers apply as soon as they have booked their accommodations and transport tickets. 

We encourage all travellers to visit http://www.etakenya.go.ke for detailed information on the eTA application process and to ensure a smooth travel experience to Kenya. 

Persons exempted from applying for the eTA: 

1. Holders of valid Kenya Passports or one-way Emergency Certificates issued by Kenya Missions abroad. 

1. Holders of Kenya Permanent Residence, valid Work Permits, and Passes. 

1. Holders of valid United Nations Conventional Travel Documents issued by the Government of Kenya. 

1. Members of Diplomatic Missions and International Organizations Accredited to Kenya. 

1. Citizens of the East African Partner States (Burundi, Democratic Republic of Congo, Rwanda, South Sudan, Tanzania, and Uganda) – Exempted for Six (6) months. 

1. Passengers in transit through Kenya who do not leave the precincts of Airports. 

1. Passengers arriving and leaving by the same ship who do not leave the ship. 

1. Members of the crew of any ship, aircraft, train, vehicle, or carrier proceeding to a destination outside Kenya. 

1. Owners of private aircraft stopping over for refuelling in Kenya without leaving the airport precincts. 

 
 Persons Applying for eTA, but Exempted from Payment: 

1. Holders of Diplomatic, Official, or Service Passports on official duty. 

1. Holders of specific Laissez-Passers for official business purposes (United Nations, African Union, African Development Bank, Arab Bank for Economic Development in Africa, and others – see the complete list below). 

Laissez-Passers Exempted from eTA Payment: 

1. United Nations Organization 

1. African Union 

1. African Development Bank 

1. Arab Bank for Economic Development in Africa 

1. International Red Locust Control Organization for Central and Southern Africa 

1. Desert Locust Control Organization 

1. COMESA 

1. International Monetary Fund and World Bank 

1. Inter-Governmental Authority on Development (IGAD) 

1. African Airlines Travel Association (IATA) 

1. Environment Liaison Centre International (ELCI) 

1. Union of Radio, Television Network of Africa (URTNA) 

1. International Labour Organization (ILO) 

1. European Union 

1. CIP (International Potato Centre) 

1. African Reinsurance Corporation (ARC) 

1. African Housing Fund (AHF) 

Note: Travellers with already paid and issued visas will continue to use them for entry until the expiry of their validity. 

Updated on 12th January 2024 

Visa requirements for Tanzania 

Any traveller from a country requiring a visa to enter Tanzania is required to obtain an e-visa before entry. Although Visas are still being issued upon arrival, we recommend that you obtain the visa in advance to avoid any inconvenience. 

How to apply for the e-visa: 

1. Go to https://eservices.immigration.go.tz/visa/ and start the new visa application 

1. Fill in all required details and attach the required documents for the Visa (*You will get an email with the User Identification Number) 

1. Pay the required fee 

1. Upon approval, download the e-visa 

The Tanzanian authority allows you to make a visa application six months in advance before the date of your trip. 

Note: Tourist visas allow you to stay in the country for 30 days. 

For further information on immigration requirements in Tanzania, please visit www.immigration.go.tz or contact info@visatanzania.go.tz 

Visa requirements for Uganda 

Any traveller from a country requiring a visa to enter Uganda may obtain their visas online or from the embassies of their home countries. We recommend that you apply for the visa well in advance to avoid inconvenience. 

How to apply for the e-visa: 

1. Go to visas.immigration.go.ug and choose application type 

1. Fill out the application form, attach any required documents and pay the applicable fee 

1. Pay the required fee 

1. Upon approval, download the e-visa. 

For further information on immigration requirements in Uganda, visit www.immigration.go.ug or contact info@immigration.go.ug. 

East Africa Tourist Visa  

This is a single-entry visa for travellers visiting Kenya, Uganda and Rwanda simultaneously. It is multi-entry within the three countries valid for 90 days, which expires automatically if the traveller ventures outside of the three countries. It is accessible online through the respective immigration sites or embassies abroad. 

2. Passport Validity

Your passport should be valid for a minimum period of 6 months from the date of entry into Kenya, Uganda and Tanzania. Parents travelling with children without a passport are required to provide a birth certificate or a waiting notice. 

3. Entry Declaration Form

All travellers to Tanzania are expected to fill out an entry declaration form (paste this link on a new tab to download the form: http://www.immigration.go.tz/index.php/application-and-declaration-forms?download=13:entry-declaration-form) prior to their arrival. 

4. Health requirements – Yellow Fever

Kenya: The Republic of Kenya requires travellers from a country with a risk of Yellow Fever transmission to have a Yellow Fever Vaccination Certificate. This applies to travellers 1 year of age and older coming from – or who are in airport transit for more than 12 hours within. 

Tanzania: Yellow fever immunization is mandatory for travellers arriving from countries with the risk of yellow fever transmission. These travellers must provide proof of yellow fever vaccination. 

For more information on this, please visit https://moh.go.tz/en/yellow-fever-entry 

Uganda: All travellers to the Republic of Uganda MUST have a valid Yellow Fever Immunization card. 

Exemption: Any traveller less than 9 months or older than 60years who cannot undertake the yellow fever vaccination needs to consult a medical practitioner before travel and carry with them a medical letter of exemption. 

5. Health requirements – Covid-19

Kenya: 

• All travellers above the age of 12 years arriving into the country through any point of entry will be required to show proof of either COVID-19 vaccination or a negative PCR test conducted not more than 72 hours before departure. 

• Note: Vaccination means having received the prescribed doses of a specific vaccine’s latest shot at least fourteen (14) days before arrival (not including the day of vaccination). 

• Travellers below twelve (12) years shall be exempt from the requirements of a vaccination certificate or PCR test. 

• All unvaccinated travellers above the age of twelve (12) years arriving at any port of entry into Kenya must have a negative COVID-19 PCR test result conducted not more than 72 hours before departure, regardless of the route of entry. Travellers below twelve (12) years are exempted from this testing requirement. 

• Any traveller above the age of twelve (12) arriving at any point of entry with no proof of vaccination or a PCR test or those with flu-like symptoms shall be subjected to a rapid antigen test at their own cost of 30 USD. Any person who tests positive on antigen RDT will be subjected to an entry PCR test at their own further cost of USD 50 and self-isolate as per MOH guidance on isolation. Travellers below twelve (12) years are exempted from this testing requirement. 

• With effect from 1st September 2022, only travellers arriving at any port of entry into Kenya with flu-like symptoms will be expected to fill out the passenger locator form on the ‘jitenge’ platform. They will also be required to take a COVID-19 PCR test at their own cost upon arrival. 

• Passengers travelling out of the country will be required to abide by the particular travel, health and COVID-19-related requirements of the transit and destination country. 

• Pre-departure RDT or PCR testing may be considered at the discretion of any of the airlines departing from or terminating in Kenya.  

Tanzania: 

• All travellers into Tanzania are expected to fill out a health surveillance form via https://afyamsafiri.moh.go.tz/.  

Note:  For passengers connecting to Tanzania through the Migori-Tarime border crossing, fill out SIRARI OSBP as the point of entry and select LAND as the mode of transport since the actual border crossing is done by bus*. 
*AirKenya provides air-conditioned buses to transfer passengers from Migori (in Kenya) across to Tarime (in Tanzania), where passengers are picked up by our subsidiary airline, Regional Air Services, to continue with their safari in Tanzania. 

• Fully vaccinated travellers (including Tanzanians, returning residents, truck drivers/crew and those in transit through land borders) will be exempted from both RT CPR and Rapid Antigen Test requirements. Travellers will be required to present a valid vaccination certificate with a QR code for verification upon arrival. The only accepted vaccines are those which have been approved by the Government of Tanzania and the World Health Organization (WHO). 

• Partially and un-vaccinated travellers and those not eligible for vaccination due to their country policies will be required to present a negative COVID-19 RT-PCR or NAATS certificate with a QR code obtained 72 hours before departure. 

• Partially and un-vaccinated travellers and those not eligible for vaccination due to their country policies and who have no COVID-19 RT-CPR certificate will be tested for COVID-19 upon arrival using a Rapid Antigen Test at the cost of USD 10 for Tanzania Mainland except for children aged 12 years and below, and aircraft crew. Positive cases will be further confirmed by RT-PCR at a cost of USD 50. For ground crossings, positive cases will be handled according to Bilateral and Joint Border agreements.  

• Travellers in transit by air transport are exempted from both vaccination and COVID-19 testing requirements unless stated otherwise by the conveyance to be used or the countries of their final destination.  

• All departing travellers are advised to seek information prior to departure from their travel agents regarding COVID-19 requirements o their country of destination or conveyance to be used.  

Uganda: 

• All inbound and outbound travellers must provide a COVID-19 vaccination certificate, except children aged five (5) years and below. 

• Fully-vaccinated travellers arriving in or departing from Uganda will not be required to undertake a COVID-19 PCR test. 

• Travellers departing from Uganda will be required to undertake a PCR test if it is a requirement at the destination country or by the carrier airline. 

• All unvaccinated or partially-vaccinated travellers arriving in or departing from Uganda must provide a negative COVID-19 PCR test certificate not older than 72 hours. 

• Children under the age of five (5) years will not be required to present a negative COVID-19 PCR test certificate upon arrival or departure. 

6. Health requirements – Ebola

Kenya:  From 27th September 2022, all inbound travellers arriving via the Kisumu International Airport will be required to fill out a health surveillance form (download the form here) and undergo an Ebola screening. This affects all passengers arriving from Uganda on our Entebbe-Kisumu-Mara route. 

Uganda: All inbound and outbound travellers will be subjected to a mandatory Ebola screening at the Entebbe International Airport. 

Many items used every day in the home or workplace may seem harmless, however, when transported in the air, they can be very dangerous.

In-flight variations in temperature and pressure can cause items to leak, generate toxic fumes or start a fire.

Such cargo must be properly declared and clearly identified as containing dangerous goods.

View the Airkenya Dangerous Goods

Because our passengers are important to us, we want to recognise all of their needs. Please see below our policies regarding any person who falls into the following categores: Expectant Mothers, Persons with Reduced Mobility, Blind, Deaf and Special Needs Passengers, and Unaccompanied Minors.

Passengers With Special Needs 

1. EXPECTANT MOTHERS

Uncomplicated Single or Multiple Pregnancies – 28 weeks and earlier 

No assessment certificate is required. However, an assessment certificate from your doctor must be presented for your return flight if it is scheduled beyond the 28th week of your pregnancy. 

Uncomplicated Single (29 to 36 weeks) or Uncomplicated Multiple pregnancies (29 to 32 weeks) 

Provide your own doctor assessment certificate signed by your doctor stating: 

• Fitness to travel. 

• The number of weeks of pregnancy. 

• Whether your pregnancy is single or multiple. 

• Your expected due date. 

• There are no complications with your pregnancy. 

• The certificate must be dated within ten days of the first flight after 28 weeks of pregnancy and should cover your return flight. 

Complicated pregnancy – 0 to 36 weeks 

A letter from your doctor and an assessment certificate are required. 

Miscarriage with active bleeding (Threatened or complete) – 0 to 36 weeks 

A letter from your doctor and an assessment certificate are required.  

New mothers – Within 7 days after birth 

A letter from your doctor and an assessment certificate are required. 

2. PERSONS WITH REDUCED MOBILITY

Airkenya Express provides special arrangements for passengers with reduced mobility with prior booking. Passengers with reduced mobility shall travel alone on Airkenya Express as long as they are self-supporting on board. This means that: 

• The passenger shall be able to eat unassisted 

• The passenger can administer his/her medication unassisted. 

• The passenger can move and locate emergency exits unassisted 

• The passenger can walk up and down the stairs and move about in an aircraft cabin but requires a wheelchair or other means for movements between the aircraft and the terminal, in the terminal between arrival and departure points. 

Airkenya requires that it be informed in advance of persons with reduced mobility, illnesses or old age. If such a person is unable to lift themselves, reach an emergency exit unaided, communicate with the crew and unfasten a seat belt; such persons must be accompanied by two persons who will assist them during embarking and disembarking the aircraft and in cases of an emergency. 

3. BLIND, DEAF AND SPECIAL NEEDS PASSENGERS

Prior information is vital for these passengers with special needs. Airkenya Express will provide assistance at check-in, boarding and departure. 

4. UNACCOMPANIED MINOR

We’re happy to accept unaccompanied children from the ages of 5 to 12 years on our flights. 

An Airkenya staff accompanies the UM from check-in, until after the flight, meeting relatives of the UM. 
We will only accept these UM in our direct flights with cabin crew on board. We shall not accept them on connecting flights. 

Before you book your travel it is worth noting: 

• The parent/guardian must fill in the Unaccompanied Minor form before/at check-in. 

• If the child has any special needs or medical conditions, again, please be sure to let us know at the time you book.  

NOTE: Children aged between 12 and 18 may choose to use the unaccompanied minors service if they wish. However, ordinarily, we assume they will not require it. 

Drop-off/Pick-up information 

When dropping off the unaccompanied minor, the parent/guardian may NOT leave the airport until the following criteria are met: 

• The parent/guardian has a signed copy of the Unaccompanied Minor form. 

• The Unaccompanied Minor is onboard the aircraft. 

• The aircraft has taken off. 

• The parent/guardian’s name, address and cell phone number are all documented on the minor’s reservation. 

Help through the airport 

A customer service staff will meet your child and assist your child through a fast smooth and friendly check-in and will be with them all the way through the airport until we hand your child to our crew on board. 

Priority boarding 

Families and unaccompanied minors always board the plane first. That gives them more time to get settled, our cabin crew can help them to stow their hand luggage and make them comfortable. 

Onboard care 

To enhance their journey experience and make them feel at home, let us know whether they’d like to sit by the window or the aisle. 

What is the fare for an unaccompanied minor? 

Children aged 2 years to 11 years pay 70% of the adult fare. 

How will I know that my child has arrived at the destination? 

Whichever end of the journey you are at, you will be informed about the expected time of arrival. You must arrange for your child to be met at the airport or airstrip. 

How will my child collect baggage(s) on arrival? 

We will help your child with the bags until he/she is met by you or your representative in the Arrival hall. 

When picking up an unaccompanied minor, please arrive at the airport no later than 30 minutes before the scheduled arrival. 

5. MEDICAL CERTIFICATE/ FORM

Airkenya Express will request you to provide a medical certificate if: 

• You need oxygen during the flight (the medical certificate should also specify the number of litres of oxygen per minute that is required). 

• You travel with a Portable Oxygen Concentrator (POC). 

• You want to take medical luggage with you (maximum weight: 15 kilograms). 

• You are pregnant and there are complications in your pregnancy. 

• You or your child contracted a contagious disease. The medical certificate should state that the disease is no longer contagious. 

• You have had a medical operation within 8 days prior to departure. 

• You have a body part in a closed plaster cast. The medical certificate should state that you are fit to fly with a closed plaster cast. If you do not have this medical certificate, you have to ensure that the plaster cast is sawn through across its entire length; otherwise, you will not be accepted on the flight. 

Please note the following: 

• A medical statement issued by an (independent) physician should state that you will not suffer any detrimental effects from travelling in a pressurized/ unpressurized cabin or that you will need to travel with medical luggage. 

• The medical certificate needs to be in English. 

• The medical certificate needs the physician’s signature. The certificate may be issued no more than 7 days before the departure of your outbound flight. 
• Because travelling in an unpressurized cabin could cause some medical conditions to exacerbate, we advise you to ask a physician for a medical statement if you have an ear infection or fever.